Question 1

How does the matching system work?

Accepted Answer

Our matching system uses your preferences, lifestyle habits, and location to find compatible roommates. We consider factors like cleanliness, noise tolerance, smoking preferences, and more to ensure great matches.

Question 2

Is my personal information safe?

Accepted Answer

Yes! We use industry-standard encryption and security measures to protect your data. Your contact information is only shared with verified matches, and you can control your privacy settings at any time.

Question 3

How do I report inappropriate behavior?

Accepted Answer

You can report users by tapping the three dots on their profile or in messages, then selecting 'Report.' We take all reports seriously and investigate them promptly to maintain a safe community.

Question 4

Can I change my location?

Accepted Answer

Yes! You can update your location in Settings. Keep in mind that changing your location will affect your matches, as we show you potential roommates in your selected area.

Question 5

What are the premium features?

Accepted Answer

Premium features include unlimited likes, advanced filters, seeing who liked you, read receipts, and priority customer support. You can upgrade from the main menu or settings.

Question 6

How do I verify my profile?

Accepted Answer

Profile verification helps build trust in our community. You can verify your profile by uploading a government-issued ID and completing our verification process. Verified profiles get priority in matching.

Question 7

Is Homigo free to use?

Accepted Answer

Yes! Homigo is completely free to use. You can create a profile, browse potential roommates, and send messages without any cost. Premium features are available for enhanced experience.

Question 8

What cities does Homigo support?

Accepted Answer

Homigo currently supports major cities across India including Delhi NCR, Mumbai, Bangalore, Chennai, Pune, Hyderabad, and more. We're constantly expanding to new cities.

Question 9

How do I delete my account?

Accepted Answer

You can delete your account by going to Settings > Account > Delete Account. Please note that this action is permanent and cannot be undone. All your data will be removed from our platform.

Question 10

Can I use Homigo to find rooms for rent?

Accepted Answer

Yes! Homigo helps you find both roommates and rooms. You can set your intent to 'Looking for a room' to see available spaces, or 'Looking for a roommate' if you have a place to share.

Frequently Asked Questions

Contact support

Safety guidelines

Get started

Can’t find what you’re looking for?